The Coronavirus (Covid-19) is a concern for all of Jarvis and the entire community. We wanted to reassure you that we take this matter very seriously, and will continue to do all that we can to reduce the risk of transmission and exposure within our Dealerships and Service Centres.
Our Service Centres have implemented a variety of additional steps to ensure that we continue to provide our customers with the same great service we always have, ensuring the safety of everyone involved.
In response to Covid-19, Jarvis is pleased to offer the following services free of charge to all of our customers:
In addition to our standardised daily cleaning:
Our Service Centres offer two-hour express servicing across a wide range of vehicles and services.
We have facilities available to allow a seamless and contactless drop-off. Each one of our locations has a ‘Drop-Off’ key box. Simply drop your keys into the box, SMS us and let us know you have left the keys and we will then be in contact with you relating to your service.
Enjoy contactless payment by settling your account over the phone and we email you your account to prevent the handling of paperwork.
To support our customers and the wider community, Jarvis now offers a pickup and drop-off service for your vehicle. Should you be unable to drop-off your vehicle at the dealership, we will come and pick your vehicle up, perform the service, and drop it back to your home.
To further assist customers, we are also offering a mobile service solution on select servicing. Allow us to come to you – easy and effective.
All vehicles serviced will be fitted with a plastic cover over the steering wheel and the front seat to further reduce any potential contamination.
Jarvis has implemented not only the recommendations made by the Department of Health but also additional steps to ensure the health and well-being of our staff and customers during this time.