Jarvis Subaru Customer Reviews 9.7 / 10

2830 Testimonials

Vehicle Service | 13/01/2010

Simply excellent service all round!!


Vehicle Purchase | 11/01/2010

Just want to say thank you for the personal service offered on Wednesday when i had an issue with my car battery at the petrol station opposite your showroom/workshop.

My car battery failed me and i enquired at your reception if someone could give me a jump start and was very pleased to get some immediate help/service even though i was not a client nor do i drive one of your vehicles (sorry its a RAV4). None the less the advice, assistance and the courtesy shown were greatly appreciated. Special thanks to the yound guy (sorry i didnt ask for his name)from the service dept who tried to help but couldn't, subaru batteries dont fit Rav4s otherwise i would have purchased one based on the service alone. Also thank you to the receptionist and the young Asian guy who tried to assist. I will be sure to tell this story to many of my friends and collegues.

Thanks again,

Regards Phil.


Vehicle Purchase | 06/01/2010

Great service every time! Appreciated the transport to work, car was serviced in time with no hassles. Staff always friendly and picked up a clean car. Thanks!


Vehicle Purchase | 15/12/2009

The staff are great at Norwood Jarvis!! The car was clean, finished on time and the experience was great.


Vehicle Service | 14/12/2009

Peter O'Riley had great customer service and excellent knowledge of the vehicle. Other staff were friendly and helpful and promises were adhered to and kept.


Vehicle Purchase | 09/12/2009

Complete care of car and customer from start to finish!


Vehicle Purchase | 07/12/2009

Jarvis Subaru staff are helpfull and we are always satisfied with the service we receive. Thank you. Merry Christmas to you all.


Vehicle Purchase | 07/12/2009

Ashley from the parts department was extremely helpful as I needed a new starter motor for my Liberty. He explained everything and located one to arrive that afternoon so that I could have it fixed the following day and my car back on the road. I was very impressed with Ashley's professionalism and willingness to help.


Vehicle Purchase | 04/12/2009

Most friendly and professional service I have experienced in the automotive service industry.


Vehicle Service | 02/12/2009

Jed was able to answer all my questions, looking up the answers to some of my tricky ones on-the-spot. Customer experience was great, even my kids enjoyed it!


Vehicle Purchase | 01/12/2009

We have always been very pleased with the excellent service we have received. The diagnostic skills of Hughie in working out the problem with the air conditioner simply reinforced this excellence.


Vehicle Purchase | 30/11/2009

There wasn't just one reason. The staff were extremely friendly and helpful, the service was finished ahead of time, and the car was cleaned ready for me to drive away!


Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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