Jarvis Subaru Customer Reviews 9.7 / 10

2722 Testimonials

Vehicle Purchase | 17/07/2008
Georgia went beyond the call organising through my lease company to have my windsrceen (broken the day before) replaced whilst the car was in for it's service. Minimising the inconvenience to me, Thank you!

Vehicle Service | 07/07/2008
I would like to thank Jarvis Subaru for their excellent customer support and follow up phone calls.

I was especially impressed with the service that I received from Chris Ellis who made my experience of driving off in a new car awesome.

I am also enjoying immensely the Simon Bower CD and the voucher for A Touch of Beauty. I am so impressed with Jarvis Subaru that I will recommend yoou to any of my friends.

Thank you from a very satisfied customer.

Rosemary Parkins.

Vehicle Service | 30/06/2008
Hello Jack,

We sould like to thank you for your friendly service. Thank you for making this experience without pressure, easy and hassle free. Would highly recommend to family and friends.

We love our new car!
Go Subaru Outback!

Many Thanks.

Rob and Claudia Votino

Vehicle Service | 27/06/2008

Dear Peter, My husband and I have just recently purchased two Subaru vehicles from Jarvis Subaru at the Kensington branch. I wish to advise you that the custmoer service we received was outstanding. The professionalism of all the staff that provided us with the service was a credit to your company. The detailed information that we received about our purchases and the friendly manner of all the staff was exceptional, it was a pleasure to do business there! Mark Seedhouse (Sales Manager) should be commended on promoting such a high "Customer Service" management style to his team. A special mention to Jamie McLaren (Sales Consultant) who was our first contact and guided us throughout our enjoyable purchase process. We have and will continue to highly recommend Jarvis Subaru to our friends and family. We look forward to our continued relationship with your company. Regards, Wendy and Ken Moylan.


Vehicle Service | 23/06/2008
Good Morning Devlin,

I am writing to reccommend that Cabe Scott be awarded "Employee of the month / year" or the equivalent award for your organisation. His professionalism and friendly service was outstanding right through the process of purchasing a car from your dealership. From our first meeting of "just looking", Cabe provided excellent service, showing us all features and benefits of the Tribeca, arranging a test drive and then "doing the deal".

I would have no hesitation in purchasing further vehicles from Cabe,

Kind Regards.

Tony Rose

Vehicle Service | 23/06/2008
To whom it may concern:

This is a long overdue thankyou regarding the continuing great service I receive at Jarvis Subaru West Terrace. I would like to again commend the service I receive from your sales and financial staff, in particular Jack, Devlin and Greg. I was very impressed with the customer service and follow up service I received from Jack Williams when I purchased my previous vehicle from Jarvis Subaru.

When I was unfortunate enough to have my first Impreza written off by another driver and required a replacement vehicle, there was no other Subaru dealership I would have considered using to assist me me with a new car. Again Jack excelled in his customer service providing me with a new Impreza 2008 RS. Not only was he considerate to my requirements and requests, he was always prompt and friendly. Both Jack and Devlin were sympathetic to my accident and made the replacement process as smooth and painless as possible. They both make me feel comfortable and welcome every time I walk into the Jarvis Subaru showroom.

In this regard I would also like to thank Greg Motley who was an irreplaceable help dealing with the insurance and finance companies to ensure all the correct paperwork was completed prior to the collection of my replacement vehicle.

I have no hesitation in recommending Jarvis Subaru to friends and and acquaintances who are interested in purchasing a new Subaru and in particular I recommend Jack Williams for his consistently professional and friendly service. His service extends after the purchase of your new vehicle and he always follows up to make sure you're completely satisfied with your new car. He even helped my friend in starting her new Outback when her lights were left on and the battery was flat. Needless to say she was very impressed.

So a great big thank you Jack, Devlin and Greg, and bravo to Jarvis Subaru for having such fantastic staff.

Thanks again.

Kristi Moodie-Cook

Vehicle Service | 10/06/2008
Adam I just want to say a very big Thank you once again for all of your help, effort and professionalism. I really do appreciate how easy you made it for us and the wonderful service you provided. Everyone at work is thrilled with the car and very impressed! They were also impressed with the figure on the cheque lol

Thank you again Adam
Cheers Carley Ricketts-Jones

Vehicle Service | 01/05/2008
Hi Jed,

Here is my feedback on the Jarvis Website....

Firstly I googled Forester MY09 and then was taken to your website....I found the site very user friendly, loved the testimonials!

We were only interested in foresters and so these were sorted and allowed me to quickly find the cars that we wanted, the only fault (if it is one) that I could find was that when in the listing of cars I kept trying to use the internet up and down arrows (which wouldnt take me down lower to look at more cars available and so I turned the page missing the cars below....May just be me and I worked it out eventually!!!

Thanks again for a stress free buying experience!

Fiona Cannan

Vehicle Service | 23/04/2008
Dear Sir,

I take this opportunity to thanks you for a pleasant purchase experience of my Subaru with your salesman Mr Jack Williams.

I found Jack to be very approachable and professional in every way.

He explained every aspect in detail of both the purchase of the Vehicle and the finer details of running the vehicle.

Jack is always available to take my phone call in assistnace to my enquiries even after the sale of the vehicle was completed which is a very satisfying and pleasurable part of the service he provides showing Jack's dedication to his work.

I was referred to Jack Williams by a friend who purchased his vehicle from Jack and as also being part of very satisfied customer I have happily referred Jack to my friends for a very professional and confident Vehicle purchase with this gentleman.

I hope in the future that I can again return to find Jack at Jarvis Subaru to purchase my next Motor Vehicle.

Yours faithfully,

Ashley Paech

Vehicle Service | 22/04/2008
Dear Sir,

I have privilege in again writing to you as a return customer at you Subaru-West Terrace, Adelaide Dealership just one year from my first vehicle purchase of the same and to pay the highest tribute and recommendation to your sales person Mr Jack Williams.

My reasons to return to your dealership without any hesitation is because of the professionalism of Mr Williams and the outstanding service he provides in all aspects of dealing with the public. His consideration and thoughtful approach to customers is very seldom seen in any business, but not only ends at point of sale but extends far beyond the purchase. He is a true gentleman of honesty and great standing in this community.

In further, I would refer Mr Williams as an asset to your company to the point of following his impeccable opinion and trustworthy advice to where ever he is to venture if he so chooses to do so. I am more than happily satisfied with Subaru and its vehicle but am far more impressed by the service of Mr Williams as is the views shared by referred customers being friends and acquaintances.

At an end, and as a former company owner he is the pinnacle of any employer's work ethic and holding position sought by so many in these difficult and testing times we are in at present that he is an asset to your company. One would suggest that this type of employee would be highly sought after and in the same breath already having him work for you would be wise to keep in his sales capacity or any other position he so chooses or is offered by your company.

Yours faithfully,

Rick Landon

Vehicle Service | 20/03/2008
Whilst attending a wedding at the Hyatt Sanc.Cove GC.on Sat 15th March 08. we had the pleasure of joining your 'party on the beach' with Mondo Rock playing. In particular a very big well done goes to your company and with people like Peter & Karen from Jarvis Subaru S.A.we believe your company will go from strength to strength.They were truly a warm, wonderful couple. A good time was had by all... WELL DONE on a fantastic evening.

Vehicle Purchase | 03/03/2008
I was impressed by several offers of a ride into town in the morning. And impressed by the coffee available on waiting. As always, the car was appropriately dealt with, and remains a joy to drive. Could you please pass on my thanks to the team...

Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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