Jarvis Subaru Customer Reviews 9.7 / 10
Welcome back. I am very pleased to say that I am now driving my new Subaru and love it. You have an amazing team and I cant thank them enough for all of their help.
My wife and I wish to express our appreciation for the courteous and efficient manner in which Matthew Ellis conducted the arrangements for our recent purchase of new Subaru Liberty.
Everything was clearly explained and at no stage did we feel under pressure. Please pass on to him our sincere appreciation for his efforts.
Of course we were also impressed with the car itself!
Thanks again for your help. I have passed your name on to a client of mine who is looking at a new forrester & would be happy to refer others to you.
I just wanted to send both of you an email this morning to say thankyou for the extremely professional service you both provided me in relation to the purchase of the new Subaru Forrester, which I collected last night.
The level of client contact provided was above my expectations which in turn made the entire process much more straight forward considering the complexities associated with the purchase of the vehicle from my end. Customer service is so important within your industry and I can see why Subaru at West Terrace has such a good reputation.
Could please pass this email on to your respective line Managers so that they can be made aware of the outstanding service you both provided. I will certainly refer other employees within Defence SA to you for their future vehicle purchases.
Thanks once again
9 / 10
Just wanted to say thanks for your assistance and support with our recent service and repair on the Forester. You were very professional and curteous throughout, even with the difficult replacement issue. The service you personnally and your team provided was excellent.
I recently purchased a car from Jarvis Subaru. The service I received from Sales Consultant Jamie McLaren was outstanding. From the outset, Jamie was approachable and knowledgeable. His non intrusive manner allowed me to ask questions when needed without being bombarded with the insensitive 'hard-sell' approach of many car dealers.
Diana & Rod Green
Re: Purchase of Subaru Liberty.
Please find this brief email to let you know how very pleased my husband and I are with the outstanding quality of service that Jarvis Subaru provides. In particular Jack Williams who rendered invaluable assistance, we sincerely appreciated Jack’s responsiveness and the way he conducted himself and the sale. Please pass on our appreciation to Jack.
We will be sure to recommend Jarvis Subaru to others because of our experience and look forward to coming back for future purchases.
On another note, we would like to commend Jarvis Subaru for the function held last night for the Adelaide 36er’s. As long and loyal season ticket holders of the 36er’s we appreciated being part of the night and would like to thank everyone who was involved in putting together such an enjoyable and professional event.
Once again thank you to Jarvis Subaru for excellent service.
With kind regards
Diana & Rod Green
Thanks a lot to all staff on the day. Great job!!
Yesterday afternoon, I rang your service booking line with some enquiries regarding the servicing of my car and I was fortunate enough to have Marta answer my call.
Being in the customer service based industry myself for over 25 years I recognise the importance of having someone on the "front line" who can deliver a great customer experience, no matter the situation, and Marta certainly did this. I had quite a number of queries to field and Marta dealt with them all in a professional, courteous and knowledgeable manner.
In point of fact, I think she went above and beyond what would normally be expected and she made me feel very valued as a customer. Her service was exceptional, her manner exemplary and she is most definitely an asset to your business.
Please pass on my thanks to her, as service of the calibre she provided, is all too rare these days.
every used car from Jarvis.
Used Car Free Extras
- Free 3 Year Unlimited Kilometre Jarvis Warranty
- Free 3 Year RAA Road Service