Jarvis Subaru Customer Reviews 9.7 / 10

3479 Testimonials

Vehicle Purchase | 22/08/2011

Dropoff, being contacted with additional information,prompt turnaround time and for the fact that more than one staff member enquired if I needed a drink or was I being attended to.


Vehicle Purchase | 19/08/2011

We always get exceptional service from all the staff at Jarvis. The car is ready when they say it will be and is shiny and clean.


Vehicle Service | 18/08/2011

The whole experience has been wonderful.


Vehicle Service | 15/08/2011

Got a fantastic car after dealing with a helpful, friendly, knowledgeable and all round good guy called Peter O'Riley. Would recommend Jarvis to anyone and everyone who'll listen!


Vehicle Purchase | 15/08/2011

The staff went above and beyond - just fabulous customer service.  Thanks


Vehicle Service | 12/08/2011

The staff were helpful and very cooperative. Moreover, they have been very prompt with their communication, before and after delivery.


Vehicle Purchase | 10/08/2011

The whole experience was fantastic. The staff were friendly and had excellent customer skills. I was impressed with how quickly we were seen too. Although very quick to attend to us I didnt feel like they were in your face. In customer service it is important to attend to customers quickly without being too overbearing, your staff have absolutely mastered the process. Please also pass on my praise to the young man doing the valet parking, his friendly helpful approach was extremely appreciated and I want him to know his job is very important as he is your company's first point of call for customers. Very well done and I would certainly recomend your business to others. Thank you.


Vehicle Purchase | 09/08/2011

All of the above!!! Can't fault the service and they remember us! Car was spotless and they took time to explain work carried out. Thank you for epitomising awesome customer service!


Vehicle Purchase | 04/08/2011

Where do I start? Ive never bought a new car before as I thought brand new was a waste of money (until my ageing commodore seemed to have 1st dibs on my bank acc.)I as adamant that I was going to get it serviced through my cheap mechanic! With 2 drag cars in the family, blown big blocks with all grunt (and $$) to shake the whole neighborhood on a quiet Sunday arvo, I have been constantly exposed to the mixed morale of service departments. So, I decided to give you guys a go to see what Id get for almost $300. Fantastic service, clean car, itemised account that seemed very reasonable and you addressed my cargo barrier rattle and ordered a new one, when I thought you'd just brush me off! You guys are GREAT and put (your competitor) to shame!! Keep it up!


Vehicle Purchase | 29/07/2011

The staff were great to deal with, the service was done on time (we received a phone call exactly as stated ). Jarvis Subaru will be my next stop for a another car...


Vehicle Purchase | 29/07/2011

Very happy with the staff who were very sympathetic to the my concern over the unexpected issues which arose with car.


Vehicle Service | 28/07/2011

Excellent service, kept in touch, great assistance/advice when collecting vehicle.


Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.