Jarvis Subaru Customer Reviews 9.7 / 10

3086 Testimonials

Vehicle Purchase | 30/06/2009

We have been having our Subaru serviced with your service center since we purchased it new (again from your dealership). We have dealt with your staff on a number of occassions, and found them to be courteous and polite and have acted on all matters in a professional manner. We travel for 2 hours to have our cars serviced by you, and are extremely satisfied with the service, facilities for us while we wait, and the loan cars which are provided to us. I would have no hesitation in ever recommending someone for sales and/or after sales servicing from Subaru at West Terrace. 100% in my books. The Electronic Brain.


Vehicle Purchase | 29/06/2009

I consistently find the service (both on the vehicle, and the customer service) to be outstanding at Jarvis Subaru on West Terrace Adelaide. Every aspect from communication regarding upcoming bookings via sms, to the friendly and professional counter staff, to the quality of the work on the vehicle exceeds my expectations of a service facility.


Vehicle Purchase | 22/06/2009

Your staff were accommodating and helpful. My wife Janine appreciated your curtesy car drive to the city and you were on time with the service. Thank you.


Vehicle Purchase | 19/06/2009

A totally professional outfit. Again many thanks for the service provided by the entire team.


Vehicle Purchase | 18/06/2009

I have been consistently impressed with every aspect of each service I undertake.


Vehicle Purchase | 01/06/2009

Dear Sir,Madam

City of Prospect recently had a vehicle serviced with your company and I write to congratulate you on the high standard of customer service displayed at all times while the work was being undertaken.

I feel it necessary to write to advise that I was welcomed, processed, kept informed and provided with exceptional and friendly service by one of your employees (Jodi). Also my obvservations of the 'vehicle service process' clearly indicated a high level of organisation and professionalism.


Mark Goldstone


Vehicle Purchase | 25/05/2009

Very happy with the service and attention to detail - from the booking process right through to pick up. You did what you said you would, right down to adhering to the quoted price. Drop off service much appreciated and well organised. Front desk staff were very professional and knowledgeable, and all my details were transferred from the booking service efficiently. This was a painless experience, and it was obvious that Jarvis set out with this as a goal. A very well managed operation.


Vehicle Service | 21/05/2009

Sales staff were wonderful - knowledgeable, friendly and helpful. Congratulations Dean and Matt on providing us with a great experience.


Vehicle Purchase | 20/05/2009

I was very happy with the service - they were very helpful, friendly and professional, my car was finished early and they washed it in and out. I will definitely be having my car serviced at the Kensington Subaru again!


Vehicle Purchase | 18/05/2009

Fantastic service, fast and reliable. The staff are very friendly, they're are a pleasure to do business with. I used to own a Nissan and I dreaded service time to the point where sometimes I just wouldn't bother. The staff and quality of service at Subaru are fantastic and re-enforces to me I made the right choice in purchasing a Subaru. Great job and thank you.


Vehicle Service | 27/04/2009

Jack from Jarvis Subaru in Adelaide was terrific. There was no pushy sales talk. He was polite and just made us feel very comfortable. My wife commented that this was the first time she had enjoyed the experience of purchasing a motor vehicle.


Vehicle Purchase | 23/04/2009

It was a better experience than a 5 star hotel in terms of the meet and greet and concierge services. The presentation of the car and the explanation of the services conducted left me feeling empowered and definitely wanting to deal with Jarvis again (and tell my friends). A huge congrats to you guys for getting it right!


Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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