Jarvis Subaru Customer Reviews 9.8 / 10

FSD Service | 24/07/2017

I still believe that Michael has the best team of people I have ever seen in my travels around Australia of which shows his great leadership skills has flowed throughout the entire sales floor thus I will always and have done so previously recommend Jarvis Subaru to everyone I speak to thanks again for what is always a great experience whenever I attend your premises.

10 / 10

FTS Purchase | 24/07/2017

I was very impressed by the professionalism of all the staff that I dealt with. They were friendly, very helpful, knowledgeable and there was no hint of the 'hard sell'. The organisation of the deal happened efficiently and on time. When I returned a couple of days later to sign a form which had been missed, all of the people on the floor came to greet me and ask me about my experience with the Subaru Outback Premium. That was impressive!

10 / 10

Solterra Service | 24/07/2017


James has a great manner, follows things up and is very efficient. Peter outside makes you feel like the most importnat person there. Excellent efficient service. Very happy.

10 / 10

Select Service | 24/07/2017


Ben & staff have always given us good service & advice.

9 / 10

FSD Service | 21/07/2017

As always I was greeted by Peter Collins and taken in to have the keys collected and service begin. Within moments I had a cup of coffee and was instructed on the work that needed to be done at this time. 

I chose not to get a courtesy lift to the city as I had no need to visit and was occupied with my iPad and a magazine. Another coffee was made and, as the area where I was seated was quite cool with the opening and closing of the main door, I was escorted to another set of seats, away from the drafts and very comfortable.

Within a short while my advisor, Shaun, came to me to explain some issues found in my vehicle and discuss the price and availability to resolve them. 

I was approached regularly and asked if I required anything, assuring me that I had not been forgotten or ignored. The friendliness and professionalism of the staff always makes me feel welcomed and valued as a customer/client . The work on the car is always excellent and I feel honoured to be able to bring my car to Jarvis, knowing that it will be treated respectfully and with great care. I certainly recommend it to family and friends who have Subaru vehicles they cherish as I do mine. When I upgrade it will be an Outback but in the meantime my Liberty appreciates the care and competent work, while I appreciate the friendly staff and the coffee. Thank you all.

10 / 10

Silverado HD Service | 21/07/2017

Things that I had mentioned were attended to without reminding. Staff very professional and friendly. Lift offered, drink also and finished on time.

10 / 10

Select Service | 21/07/2017

Staff are always very professional, knowledgeable & friendly. Nothing is too hard for them.

10 / 10

EV9 Service | 21/07/2017

The staff in the Subaru service area were welcoming, courteous & professional. They ensured that we were comfortable while we were waiting for our car to be serviced. The level of customer service is very high. Thank you.

9 / 10

Select Service | 21/07/2017

We always have the best of service when dropping our cars off. Staff are friendly and professional and the car is always returned clean and washed. Always a pleasure dropping our cars off at Jarvis.

10 / 10

Select Service | 20/07/2017

Excellent service from concierge to service counter staff and vehicle serviced on time and returned clean.

9 / 10

Silverado HD Service | 20/07/2017

The professional way of explaining what service was done on my car, was clear to understand. The customer service was done with a smile.

10 / 10

FSD Service | 20/07/2017

All reasons listed as well as being given the opportunity to experience the new Levorg! Thanks again!

10 / 10


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Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.
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