Jarvis Subaru Customer Reviews 9.7 / 10

3086 Testimonials

Service | 15/08/2019

Staff were helpful & friendly while I waited for my vehicle.

10 / 10


Service | 14/08/2019

Finished on time!

Good explanation as well as the car wash - thanks!

10 / 10


Service | 14/08/2019

Car was also ready on time and communication was excellent. Having my car cleaned was also amazing. Thorough report on pick up.

10 / 10


Service | 14/08/2019

The staff are the best at what they do and the most helpful I have ever had the please of meeting.

 

Service | 13/08/2019

Could have ticked all of the options above. Always happy with Jarvis Subaru’s total service.

10 / 10


Service | 13/08/2019

The man that welcomed me as I parked my car was friendly, courteous and directed me where to go. Front desk staff/service advisors were friendly and explained everything. I dropped off my car at 7:30 am and requested to pick it up by 12pm - it was ready by 10:30am so I was very happy. When I picked up the car, I was spoken to straight away and the whole service was explained to me. Overall, I have been very pleased with the service I have received being a Subaru customer for the past two years who drives a lot of kms and needs frequent services!

10 / 10


Service | 13/08/2019

Staff are very professional and accommodating and your concierge is the best that I have encountered. I tried Reynella Subaru because it was closer to home, but the trip into town for your service department is worth the extra distance.

10 / 10


Service | 13/08/2019

Staff are always professional and friendly ... excellent service ethos :)

10 / 10


Service | 13/08/2019

I appreciated the lift into the CBD and return mid afternoon, and the car was ready earlier than expected. Staff are always switched on, knowledgeable and professional. You are treated like a person and not another in the production line. I applaud West Terrace Subaru.

10 / 10


Service | 13/08/2019

Plus car washed and cleaned and staff very friendly and accommodating.

10 / 10


Service | 13/08/2019

Efficient, friendly, serviced within time frame, thorough debriefing and written summary given.

9 / 10


Service | 13/08/2019

And they waited for me to arrive well after closing time as I was very late due to significant roadworks/traffic problems.

9 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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