Good customer service/communication with very little stress.

I appreciate the ease of booking in for the service and the reminders from your telephone contacts. On the day, the booking-in process is very efficient, friendly and professional and takes only a few minutes and I appreciate being recognised by one of your staff (James George-Corbyn) and addressed by my first name. I also appreciate the fact that I can bring a computer with me and work in your 'business area' while the car is being serviced. The quality and thoroughness of the mechanical work goes without saying. Full marks to everyone.

I really appreciated the tyre change at late notice, and the additional offer of help from James with washing my car ready for a funeral the next day. James even asked me if I was happy with the quality of the wash- it was fantastic and much appreciated thank you!

Always had positive experiences getting my Subaru Outback serviced by the team at Jarvis Subaru. Experts at customer service and experts in servicing.

I needed to have the service completed between 9:30 - 2:30pm to work around school drop-off/pick-up and it was not problem!

Staff are always helpful and friendly also. Esp the concierge! 

Really pleased with the communication I received from John on the sale of this vehicle. There were some delivery issues be he maintained contact on phone and via text (which I requested) and I was quite pleased by that.

I really like attending the West Terrace dealership. I had purchase another Subaru from another location and it just didn't have the same polish as this one. As I was buying a new XV with no negotiation, these small things make the difference because there was no price bargain to mask poor service. The service from these guys was exceptional.

Not being knowledgeable about car maintenance and belonging to the elderly it is most helpful to be able to trust the staff and the having the drop and pick up service. It is the total service that is important to me and find it difficult to identify the most important element. The courtesy car drivers were also careful and pleasant. The overall experience was "painless" and have no hesitation in recommending Jarvis Kensington to our friends.

Paint protection reapplication looks great and car is super clean like new again. Toddler mess has disappeared! Thank you x

I love when I don't have to clean my car, but more importantly, Such great customer service!

Once again staff was efficient and thorough and very pleasant.

From the time I dropped my car and again when I returned to collect it the staff were most helpful and professional. The whole experience was a pleasure.